How can we help you?

We always love to hear from our customers and are very happy to give feeding and nutritional advice when asked.


Customer Service

Our Customer Care team will be happy to help you with any enquiries you have, including taking your order over the phone if that is your preference.

01379 384247

Monday – Friday: 9am – 5pm


Write to us

Head Office & Mill
Roger Skinner Limited
The Mills,
Stradbroke,
Eye, Suffolk IP21 5HL

Get Directions

Yes, we do currently export to a number of countries, if you are intereseted

You are welcome to browse our website without an account, but if you would like to make a purchase you will be asked to sign in or create an account before your check out.  If you already have an account, you can simply log in when asked using your details. 

Sign up here by entering your details and choosing a password. 

Providing your order has not been dispatched, we should be able to cancel your order and process  a refund. Please call our Customer Service team on 01379 384247 between 9am – 5pm Monday to Friday.

Alternatively, you can email us at [email protected]

The nearest Skinners is about five miles away from you.

Not to worry. You can reset your password. Click the 'Lost your password?' link under the form. After entering your email address and postcode. You will receive an email with a unique link to enable you to reset your password. 

Still not working? Think back to what email address and postcode you used to set up the account. 

If you still need help logging in call us on 01379 384247, or email custom[email protected].

Send us a message

  • Privacy Policy

Yes, we do currently export to a number of countries, if you are intereseted

You are welcome to browse our website without an account, but if you would like to make a purchase you will be asked to sign in or create an account before your check out.  If you already have an account, you can simply log in when asked using your details. 

Sign up here by entering your details and choosing a password. 

Providing your order has not been dispatched, we should be able to cancel your order and process  a refund. Please call our Customer Service team on 01379 384247 between 9am – 5pm Monday to Friday.

Alternatively, you can email us at [email protected]

The nearest Skinners is about five miles away from you.

Not to worry. You can reset your password. Click the 'Lost your password?' link under the form. After entering your email address and postcode. You will receive an email with a unique link to enable you to reset your password. 

Still not working? Think back to what email address and postcode you used to set up the account. 

If you still need help logging in call us on 01379 384247, or email [email protected].